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Number of Brands: 326

Number of Products: 16,397 Store Description

With over 20,000 items from over 500 brands, StrawberryNet is one of the biggest online cosmetic shops. They have the largest discount range available in the world of Make Up, Skincare and Fragrance, all at hugely discounted prices. They offer free shipping, free gift-wrapping with every purchase, and a 100% satisfaction guarantee. Customer Service

Mail Address StrawberryNET.Com
Customer Services Department
Strawberry Fields
No.4, A Kung Ngam Village Road
Shau Kei Wan
Hong Kong
Phone +852 2591 0300
+852 2811 5399
Fax +852 2811 5138 Payment Methods accepts the following payment methods:

American Express Bank Card
COD Carte Blanche
Cyber Cash Diner’s Club
Discover JCB
MasterCard Money Order
PayPal Personal Check
Purchase Orders Store credit
Visa Shipping Information

For Skincare and Makeup

For Free Shipping by Registered Post 4-6 postal working days for capital cities
7-10 postal working days for other destinations
10-14 postal working days for more inaccessible destinations
Non Registered Post 10-14 postal working days for most destinations
For Express Post 2-3 days to anywhere in the world
Rates for Express Post shipping USA (including Hawaii and Alaska), Canada, Australia and Oceania, Asia = US$10 per order

All of Europe, Middle East, Rest of the World = US$15 per order

Notes for shipping

  • For Express Post, please note over 25% of deliveries are late due either to customs hold ups or because nobody is at home to sign for and receive the delivery.
  • They will refund the extra charge for customs delays but not lack of signatory.
  • Important: If your order has not been delivered within the times shown above, please contact your local postal services using the postal reference number provided in your shipping status. All information supplied to them by the postal services is already provided in our online tracking service.

For Fragrances

  • Fragrances are shipped separate from Skincare and Makeup using special arrangements and labeling to conform to international airfreight guidelines. Upon arrival in the destination country the parcels are distributed by the local postal services.
  • Delivery takes about 7-10 working days.
  • Express Post is not available for fragrance shipments.
  • No Charge for shipping in US. Return Policy

Any problems with items you receive must be reported to us within 14 days of receipt. They guarantee money back refund without question if you are dissatisfied in any way. Items must be returned in the original condition in which they were received. If you have ordered the wrong product, then you can still return for a full refund but please note that the items must be unopened and unused. If there is any defect in the product on receipt then it may be returned to us for a refund at that time. Please check your fragrance orders carefully, as fragrances can NOT be returned under any circumstances due to international aviation restrictions.